Returns

You have 15 calendar days from the date you received your item, to contact us for returns. Please contact us at info@thingamajigstudios.com for returns.

To be eligible for a return, your item must be unused and in the same condition that you received it. Comics must still be in the original bag with their label intact. Book returned will be compared to original scans.

Your item must be in the original packaging. Tags must still be attached (if applicable).

Your item needs to have the receipt or proof of purchase.

If you received the wrong item we will cover all shipping charges for returning the wrong item as well as shipping out the correct item.

If you received a damaged item in the packaging, we will ask for pictures of the packaging as well as the damaged frame, but don't worry we will replace your damaged item right away and usually handle the claim ourselves.

If you ordered the wrong item we will happily exchange it for the item you want however we will ask that you cover the extra shipping charges for returning the wrong item as well as the shipping for the new item. We may also charge a restocking fee.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you of the status of your refund after inspecting the item. This will take between 3-5 business days.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions on how to return your item to us, contact us at info@thingamajigstudios.com.